FUZZ CLUB EINDHOVEN 2018

FAQ/INFO

 

For all press enquiries please contact jack@fuzzclub.com (UK/EU) or bob@effenaar.nl (NL)

WHEN AND WHERE IS FUZZ CLUB EINDHOVEN 2018?

Fuzz Club Eindhoven 2018 will be held 24-25 August 2018 at Effenaar, Dommelstraat 2, 5611 CK Eindhoven (Netherlands). The festival hours are 6PM to 4AM on Friday and 4PM to 4AM on Saturday.

WHEN AND WHERE CAN I PURCHASE TICKETS?

Tickets are available HERE. If they are not sold out, they will also be available to purchase directly at the doors.

WHAT ARE THE TICKETS AVAILABLE?

Early Bird: 68€

Weekend Pass: 78€

Weekend Hotel Combo: 363€ (The combo includes: 2 weekend tickets, 1 twin room and 2 goodie bags)

SHOULD I RECEIVE AN EMAIL WITH MY ORDER CONFIRMATION?

Yes, you should receive a confirmation within 72 hours. Make sure to check your spam folder. If you did not receive anything or if you have any other ticketing-related issues with your order, get in touch with our partner, Ticketmaster.

I HAVE AN ISSUE WITH MY ORDER – WHERE CAN I GET HELP?

For all issues regarding ticket orders, please check out Ticketmaster’s help section. If you still have questions, please contact Ticketmaster directly through their Customer Service/Help Portal using your confirmation number.

CAN I UPGRADE MY 1-DAY TICKET TO A 2-DAY PASS?

Yes. Purchase your new weekend pass and contact us to request a refund of your 1-day ticket. The full price of the original ticket including all fees will be refunded.

I CAN NO LONGER ATTEND, CAN I GET A REFUND?

No refunds or exchanges allowed although you can give your ticket to someone else.

CAN I LEAVE THE VENUE ONCE I ENTER?

Yes. You will receive a festival wristband which allows you to leave and re-enter the venue.

ARE THERE ANY AGE RESTRICTIONS?

If you’re under 16 years old, you must be accompanied by someone over 18.

Please note that all attendees must present a valid ID and that no alcohol will be served to people under 18.

WHERE SHOULD I STAY? WHAT HOTELS ARE CLOSE TO THE VENUES?

Check out the LOCATION & GETTING THERE page to see a map of the nearby hotels.

WHERE CAN I PARK?

You can find all the details for parking HERE.

Make sure you get home safely, you can always share a ride or call a taxi.

DO YOU TAKE CREDIT OR DEBIT CARDS?

Yes, the venue is equipped to accept all traditional forms of payment. Cash machines are also available near the venue.

Card payment will also be available at the Fuzz Club record fair.

WHAT ABOUT SAFETY AND MEDICAL NEEDS?

If you need medical attention, please alert an event organiser, venue staff or member of security staff and we will assist you.

CAN I BRING A CAMERA?

Yes, you can bring a basic camera without removable lenses and other accessories including monopods, selfie sticks, tripods. Please be respectful of the artists and the people around you when using your camera and turn the flash off.

WHAT IS PROHIBITED AT THE VENUE?

  • Selling or dealing drugs
  • Weapons and dangerous items
  • Outside food or beverages
  • Professional recording equipment
  • Professional video equipment
  • Camera accessories

WHEELCHAIR ACCESSIBILITY

Effenaar is fully accessible for wheelchairs. We have elevators everywhere where there are stairs and special accessible toilets. People will receive a keycard to open elevator and toilet doors.